COVID-19

Autohaus Dolby COVID-19 / Coronavirus statement

Updated 02/07/20.

We are committed to helping our all our customers whilst keeping you and our staff safe. We are open and operating normally, and have made a number of changes to cater for everyone’s needs.

  • Social distancing. You can visit us to drop off or pick up your vehicle as normal. We have implemented social distancing measures to enable you to maintain two metres distance whilst on the premises and enhanced our cleaning routines for high contact areas.
  • Free of charge courtesy cars. We are continuing to provide courtesy cars for all our customers (subject to availability). They’re free of charge, on our insurance and all have ISOFIX and five doors.
  • Protected handling of vehicles and keys. We only interact with your vehicle whilst wearing disposable gloves. We won’t touch any contact area (door handles, steering wheel, key, gearstick, controls) without wearing gloves. All seats are covered with disposable seat covers whilst we have your vehicle.
  • Priority attention for Vehicles Off Road (VOR). Together with our suppliers we have committed to give priority to breakdowns. If your vehicle needs to be recovered we will accept it straight away from your breakdown provider and prioritise it for repair to ensure you stay mobile.

To help protect our customers, staff and everyone around us we encourage all our customers to practice social distancing whilst they are with us and leave two metres distance between people whenever possible. We have hand washing facilities available for customer use equipped with sanitising soap and have provided NHS guidelines on hand washing in customer and staff areas.

From everybody here at Autohaus Dolby we sincerely thank our customers for their continued support and understanding.

MOT UPDATE:

Today, 29 June, the Department for Transport announced that the 6-month MOT exemption for cars, vans and motorcycles introduced during the coronavirus (COVID-19) outbreak, will end on 1 August.

Why is the MOT exemption ending?

As non-essential services start to re-open in line with government guidance, and more vehicles are back on the roads, having an up-to-date MOT will help to keep vehicles safe to drive.

MOT update ends.

Keep your vehicle safe to drive

You must make sure your vehicle is safe to drive (‘roadworthy’). It can be unsafe even if your MOT expiry date has been extended.

Find out how to check your vehicle is safe and read the rules about vehicle maintenance, safety and security.

You can be fined up to £2,500, be banned from driving and get 3 penalty points for driving a vehicle in a dangerous condition.

Coronavirus statement ends.